Planned maintenance and infrastructure update - India

Scheduled for Sep 28, 15:30 - 18:30 CEST

Scheduled

We will be updating infrastructure resources in our Indian datacenters to align with our security policy and safeguard customer data.

IST: 19:00 - 22:00
CET: 15:30 - 18:30

Expected impact:
Although the maintenance window spans up to 3 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.

We will provide an update here as soon as maintenance has finished.

Thank you for your patience and understanding while we complete these upgrades.
Posted Sep 04, 2026 - 11:50 CEST
This scheduled maintenance affects: Ultimo Cloud (Ultimo Cloud - India), BI Platform | Database connection (BI Platform - India), CAD / Reporting services (CAD / Reporting services - India), and Non-Core Features and Services (Non-Core Features and Services - India).