All Systems Operational

About This Site

Welcome to the status page of Ultimo Cloud.
Here you can find information about the current status of the Ultimo Cloud platform.

Recommended to subscribe to the Customer Portal service and the individual services per datacenter location your Ultimo environment is running on.

Where to find the right components of your Ultimo environment?
As application manager, in the customer portal, under cloud environments you can find which region your Ultimo environment is hosted.

If an incident occurs, we will communicate the status of the incident on this page on a regular basis.
Should you experience any difficulties when there is no notification on the status page, then please contact Customer Support.

Customer portal Operational
Ultimo Cloud Operational
Ultimo Cloud - Australia Operational
Ultimo Cloud - Europe Operational
Ultimo Cloud - Germany Operational
Ultimo Cloud - India Operational
Ultimo Cloud - Sweden Operational
Ultimo Cloud - UK Operational
Ultimo Cloud - USA Operational
BI Platform | Database connection Operational
BI Platform - Australia Operational
BI Platform - Europe Operational
BI Platform - Germany Operational
BI Platform - India Operational
BI Platform - Sweden Operational
BI Platform - UK Operational
BI Platform - USA Operational
CAD / Reporting services Operational
CAD / Reporting services - Australia Operational
CAD / Reporting services - Europe Operational
CAD / Reporting services - Germany Operational
CAD / Reporting services - India Operational
CAD / Reporting services - Sweden Operational
CAD / Reporting services - UK Operational
CAD / Reporting services - USA Operational
Non-Core Features and Services Operational
Non-Core Features and Services - Australia Operational
Non-Core Features and Services - Europe Operational
Non-Core Features and Services - Germany Operational
Non-Core Features and Services - India Operational
Non-Core Features and Services - Sweden Operational
Non-Core Features and Services - UK Operational
Non-Core Features and Services - USA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

Postmortem - Read details
Oct 28, 08:55 CET
Resolved - The service disruption affecting a subset of environments in our Europe data center has been resolved. All affected environments are operational again.

Our investigation indicates that specific Azure SQL Elastic Pools became unavailable, resulting in temporary downtime for the customer environments using those pools. Current findings point to an underlying Microsoft Azure issue.

We are continuing our investigation with Microsoft. A Root Cause Analysis (RCA) will be provided directly to the affected customers once the investigation has been completed.

Oct 27, 17:22 CET
Investigating - We are currently investigating an issue affecting a growing number of environments in our Europe data center.

The majority of the approximately 2,750 environments hosted in this data center continue to operate normally. Our team is actively investigating the issue and working to restore normal service to the affected environments.

We will provide further updates as more information becomes available

Oct 27, 16:08 CET

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.