All Systems Operational
About This Site
Welcome to the status page of Ultimo Cloud.
Here you can find information about the current status of the Ultimo Cloud platform.
Recommended to subscribe to the Customer Portal service and the individual services per datacenter location your Ultimo environment is running on. In the customer portal, under cloud environments you can find which region your Ultimo environment is hosted.
If an incident occurs, we will communicate the status of the incident on this page on a regular basis.
Should you experience any difficulties when there is no notification on the status page, then please contact Customer Support.
Customer portal
Operational
Ultimo Cloud
Operational
Ultimo Cloud - Australia
Operational
Ultimo Cloud - Europe
Operational
Ultimo Cloud - Germany
Operational
Ultimo Cloud - India
Operational
Ultimo Cloud - Sweden
Operational
Ultimo Cloud - UK
Operational
Ultimo Cloud - USA
Operational
BI Platform | Database connection
Operational
BI Platform - Australia
Operational
BI Platform - Europe
Operational
BI Platform - Germany
Operational
BI Platform - India
Operational
BI Platform - Sweden
Operational
BI Platform - UK
Operational
BI Platform - USA
Operational
CAD / Reporting services
Operational
CAD / Reporting services - Australia
Operational
CAD / Reporting services - Europe
Operational
CAD / Reporting services - Germany
Operational
CAD / Reporting services - India
Operational
CAD / Reporting services - Sweden
Operational
CAD / Reporting services - UK
Operational
CAD / Reporting services - USA
Operational
Non-Core Features and Services
Operational
Non-Core Features and Services - Australia
Operational
Non-Core Features and Services - Europe
Operational
Non-Core Features and Services - Germany
Operational
Non-Core Features and Services - India
Operational
Non-Core Features and Services - Sweden
Operational
Non-Core Features and Services - UK
Operational
Non-Core Features and Services - USA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned maintenance and infrastructure update - Germany & Sweden Sep 10, 2026 20:00-23:00 CEST
We will be performing scheduled maintenance on our ingress infrastructure as part of an upgrade to maintain supported platform components and to ensure continued compliance with our security policies and baseline standards.
Maintenance Window:
[20:00 - 23:00 CET]
Expected Impact:
During this maintenance, service availability could be affected and customers/end-users may experience intermittent disruptions or a temporary service outage.
We are taking all necessary measures to minimize the impact and restore full service as quickly as possible. Updates will be posted on this status page throughout the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 07:32 CEST
Maintenance Window:
[20:00 - 23:00 CET]
Expected Impact:
During this maintenance, service availability could be affected and customers/end-users may experience intermittent disruptions or a temporary service outage.
We are taking all necessary measures to minimize the impact and restore full service as quickly as possible. Updates will be posted on this status page throughout the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 07:32 CEST
Planned maintenance and infrastructure update - UK Sep 10, 2026 21:00 - Sep 11, 2026 00:00 CEST
We will be performing scheduled maintenance on our ingress infrastructure as part of an upgrade to maintain supported platform components and to ensure continued compliance with our security policies and baseline standards.
Maintenance Window:
[20:00 - 23:00 BMT]
Expected Impact:
During this maintenance, service availability could be affected and customers/end-users may experience intermittent disruptions or a temporary service outage.
We are taking all necessary measures to minimize the impact and restore full service as quickly as possible. Updates will be posted on this status page throughout the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 07:28 CEST
Maintenance Window:
[20:00 - 23:00 BMT]
Expected Impact:
During this maintenance, service availability could be affected and customers/end-users may experience intermittent disruptions or a temporary service outage.
We are taking all necessary measures to minimize the impact and restore full service as quickly as possible. Updates will be posted on this status page throughout the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 07:28 CEST
Planned maintenance and infrastructure update - USA Sep 14, 2026 09:00-11:00 CEST
We will be performing scheduled maintenance on our ingress infrastructure as part of an upgrade to maintain supported platform components and to ensure continued compliance with our security policies and baseline standards.
Maintenance Window:
[03:00 - 05:00 EDT]
Expected Impact:
During this maintenance, service availability could be affected and customers/end-users may experience intermittent disruptions or a temporary service outage.
We are taking all necessary measures to minimize the impact and restore full service as quickly as possible. Updates will be posted on this status page throughout the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 07:35 CEST
Maintenance Window:
[03:00 - 05:00 EDT]
Expected Impact:
During this maintenance, service availability could be affected and customers/end-users may experience intermittent disruptions or a temporary service outage.
We are taking all necessary measures to minimize the impact and restore full service as quickly as possible. Updates will be posted on this status page throughout the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 07:35 CEST
Planned maintenance and infrastructure update - Europe Sep 18, 2026 20:00-23:00 CEST
We will be performing scheduled maintenance on our ingress infrastructure as part of an upgrade to maintain supported platform components and to ensure continued compliance with our security policies and baseline standards.
Maintenance Window:
[20:00 - 23:00 CET]
Expected Impact:
During this maintenance, service availability could be affected and customers/end-users may experience intermittent disruptions or a temporary service outage.
We are taking all necessary measures to minimize the impact and restore full service as quickly as possible. Updates will be posted on this status page throughout the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 07:37 CEST
Maintenance Window:
[20:00 - 23:00 CET]
Expected Impact:
During this maintenance, service availability could be affected and customers/end-users may experience intermittent disruptions or a temporary service outage.
We are taking all necessary measures to minimize the impact and restore full service as quickly as possible. Updates will be posted on this status page throughout the maintenance window.
We appreciate your understanding and apologize for any inconvenience this may cause.
Posted on Aug 27, 2026 - 07:37 CEST
Planned maintenance and infrastructure update - USA Sep 28, 2026 09:00-12:00 CEST
We will be updating infrastructure resources in our USA datacenters to align with our security policy and safeguard customer data.
EDT: 03:00 - 06:00
CET: 09:00 - 12:00
Expected impact:
Although the maintenance window spans up to 3 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:49 CEST
EDT: 03:00 - 06:00
CET: 09:00 - 12:00
Expected impact:
Although the maintenance window spans up to 3 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:49 CEST
Planned maintenance and infrastructure update - Australia Sep 28, 2026 15:30-18:30 CEST
We will be updating infrastructure resources in our Australian datacenters to align with our security policy and safeguard customer data.
AEST: 23:30 - 02:30
CET: 15:30 - 18:30
Expected impact:
Although the maintenance window spans up to 3 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:51 CEST
AEST: 23:30 - 02:30
CET: 15:30 - 18:30
Expected impact:
Although the maintenance window spans up to 3 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:51 CEST
Planned maintenance and infrastructure update - India Sep 28, 2026 15:30-18:30 CEST
We will be updating infrastructure resources in our Indian datacenters to align with our security policy and safeguard customer data.
IST: 19:00 - 22:00
CET: 15:30 - 18:30
Expected impact:
Although the maintenance window spans up to 3 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:50 CEST
IST: 19:00 - 22:00
CET: 15:30 - 18:30
Expected impact:
Although the maintenance window spans up to 3 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:50 CEST
Planned maintenance and infrastructure update - Europe Oct 2, 2026 20:00 - Oct 3, 2026 00:00 CEST
We will be updating infrastructure resources in our European datacenters (Netherlands, Germany and Sweden) to align with our security policy and safeguard customer data.
Expected impact:
Although the maintenance window spans up to 4 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:58 CEST
Expected impact:
Although the maintenance window spans up to 4 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:58 CEST
Planned maintenance and infrastructure update - UK Oct 2, 2026 21:00 - Oct 3, 2026 01:00 CEST
We will be updating infrastructure resources in our UK datacenters to align with our security policy and safeguard customer data.
BST: 20:00 - 23:00
CET: 21:00 - 01:00
Expected impact:
Although the maintenance window spans up to 4 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:59 CEST
BST: 20:00 - 23:00
CET: 21:00 - 01:00
Expected impact:
Although the maintenance window spans up to 4 hours, service interruptions are expected to be significantly shorter. Customers/end-users may experience brief periods of unavailability while individual components are restarted as part of the update process. These interruptions typically last only a few minutes and may occur at different moments during the maintenance window.
We will provide an update here as soon as maintenance has finished.
Thank you for your patience and understanding while we complete these upgrades.
Posted on Sep 04, 2026 - 11:59 CEST