Reports for some customers not working
Incident Report for IFS Ultimo
Resolved
Issue is resolved. All environments restarted. We keep monitoring the situation.
Posted May 13, 2022 - 00:46 CEST
Update
Restore is going as planned. Still some batches to go
Posted May 13, 2022 - 00:18 CEST
Update
We are continuing to work on a fix for this issue.
Posted May 13, 2022 - 00:17 CEST
Identified
Solved the issue and restarting the report services of the environments in small badges. This will take up to 2 hours. After that we expect the sercive to be restored fully.
Posted May 13, 2022 - 00:03 CEST
Investigating
Degraded service on Azure platform, some customers might experience that reports aren`t working.
Issue identified and repair has started. Might take some time.
Posted May 12, 2022 - 23:05 CEST
This incident affected: CAD / Reporting services.